1. POSITIONS VACANT: Relationship Officers/ Senior Tele-Callers (6 Vacancies), WWF India, New Delhi and Mumbai

2. ORGANISATIONAL AND PROJECT BACKGROUND:

WWF-India was established as a Charitable Trust on November 27, 1969, to further the mission of stopping the degradation of the planet's natural environment and building a future in which humans live in harmony with nature. Rechristened the World Wide Fund for Nature-India in 1987, WWF-India has over 50 years of experience in this field.

A constructive, science-based organization, WWF-India, in keeping with the tenets of its parent organization, addresses issues like the survival of species and habitats, climate change and environmental education. Over the years, its perspective has broadened to reflect a more holistic understanding of conservation issues facing the country.

For further details about WWF India, please visit https://www.wwfindia.org/.

3. JOB SUMMARY:

As Relationship Officers/ Senior Tele-Callers at WWF-India, you will play a vital role in providing continued support to WWF-India for retaining its existing donors and supporters through effective tele-calling. Your responsibilities shall include maintaining relationships, updating donors, and securing long-term commitments to the WWF-India cause.

4. JOB DESCRIPTION/ RESPONSIBILITIES:

Key responsibilities are listed below:

(1) Develop an understanding and awareness of WWF-India's work;
(2) Effectively convey the organization's mission, vision, and programs to potential/ existing donors;
(3) Make outbound calls to potential/ existing donors with the aim of raising funds as per mandated targets;
(4) Contact donors through calls and explain WWF-India's work in a clear and compelling way to generate funds for supporting the organization’s projects;
(5) Cultivate a network of dedicated donors and volunteers;
(6) Develop and manage long-term relationships with donors and upgrade them up the donor pyramid;
(7) Meet the fundraising target given by the line manager.

5. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualifications and Experience:

(1) Graduate/ Postgraduate/ MBA from any recognized University;

(2) Two to three years’ experience in fundraising with reputed NGOs/ INGOs, or direct sales experience in any industry (preferably financial services, with prior exposure to sales of products like credit/ debit cards, loans, insurance, etc.).

Skills and Competencies:

(1) Excellent communication skills with demonstrated ability to talk and listen to people and build rapport with them;
(2) Highly performance-oriented and ability to work in a team;

(3) Energy and drive to inspire people and promote WWF-India’s work;

(4) Ability to work towards fundraising targets, accept and implement feedback;
(5) Ability to successfully balance priorities while managing multiple tasks.

6. COMPENSATION OFFERED:

Gross compensation budgeted for the position ranges from Rs. 4.2 lacs to 4.8 lacs per annum. On achieving prescribed targets, candidates shall additionally be eligible for the organization’s generous incentives which work out to approximately 30% of gross compensation. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.

Note: WWF-India also provides attractive benefits to staff including:

(a) +40 days leave per annum
(b) Medical Insurance

(c) Leave Encashment

(d) Gratuity
(e) Work from Home on every Saturday

High performers additionally get reward coupons and vouchers every month.

7. LOCATIONS: Delhi (Five vacancies), Mumbai (One Vacancy)

8. CONTRACT: This is a full-time position, and the candidate will be on the WWF India's payroll.

9. REFERENCE: RO-STC-WWF-INDIA

10. CONTACT INFORMATION:

Team SAMS

Strategic Alliance Management Services P Ltd.

1/1B, Choudhary Hetram House, Bharat Nagar

New Friends Colony, New Delhi 110 025

Phone Nos.: 011- 4081 9900; 4165 3612

11. APPLICATION PROCESS:

Eligible candidates interested in the position, are requested to apply using the link https://bit.ly/Apply-RO-STC-WWF-INDIA at the earliest.

Due to the urgency of filling the vacancies, we have already initiated interactions with qualified candidates. Interested candidates are urged to apply at the earliest.