011 4165 3612; 4165 2117 | consult@sams.co.in

Job Description

Manager- Development

Smile Train

New Delhi

1. POSITION VACANT: Manager- Development, Smile Train, New Delhi




Headquartered in New York, Smile Train is an international not-for-profit, with the mission to transform the life of every person impacted by cleft lip and palate. The organization trains and supports doctors and medical professionals to provide free, life-changing, and comprehensive, cleft treatment to its beneficiaries.


Smile Train’s sustainable model has helped them reach 1.5 million children in 90+ countries, to date. The organization is committed to truly changing the world, one smile at a time.


For more details about Smile Train, please visit: http://www.smiletrainindia.org/




Smile Train India wishes to recruit an outstanding fundraising professional, to fill the vacancy for Manager- Development (MD). The post-holder shall be responsible for securing funds through her/his own networks and fostering new relationships to support the organization’s mission across India.




Reporting to the Senior Director- Communications and Business Development, the Manager- Development will work closely with the team across India to raise funds from Individual Donors, HNIs, Community Supporters and Foundations.


Key Roles and Responsibilities:
(1) Manage day to day functioning of third-party fundraising operations, including close coordination with the third-party fundraising agencies, setting up new campaigns, liaising with call centre(s), and tracking collections and receipts;
(2) Support the donor retention and communication program;
(3) Manage, develop and expand the organization’s database and portfolio of mid-level donors and prospects;

(4) Prepare reports and acknowledgement letters for major donors; Maintain electronic donor files;

(5) Liaise with the Finance Department to track and process any in-house donations;
(6) Identify, cultivate, and solicit new gift prospects, including HNIs, from outside the existing donor base;
(7) Build a community of supporters and donors in schools, colleges, and other educational institutions; Maintain existing relationships;
(8) Build an employee-giving program for Smile Train India liaising with and requesting HR Departments of corporates for permission to conduct orientation programs for their employees on Smile Train’s work, for obtaining company and/or individual sign-ups;
(9) Identify prospects by conducting research on individuals, family foundations, and the creation of donor profiles;
(10) Assist with special events, including donor cultivation and stewardship events;
(11) Support other activities of the Fundraising and Communications Department, as per requirements;

(12) Maintain electronic donor files;
(13) Coordinate with colleagues to identify opportunities that will benefit the organization.





Applicants must possess a Bachelors’ degree from a reputed institution.



(1) Applicants must have a minimum of four years’ of experience, with prior exposure to fundraising for not-for-profit organizations;
(2) Experience of managing third party fundraising vendors, is essential.


Skills and Competencies:

(1) Ability to work in a fast-paced, entrepreneurial environment, with a strong ROI orientation;

(2) Strong strategic, analytical, and persuasive skills;

(3) Ability to network and leverage contacts and connections, as well as prioritize, whilst working under multiple deadlines;

(4) Detail-oriented, with the ability to effectively collect, analyze, organize, distill, and present information;
(5) Excellent communication skills, both verbal and written;
(6) Excellent customer service and interpersonal skills;
(7) Ability to maintain perspective and a sense of humor.




Gross compensation budgeted for the position is attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history.


6. LOCATION: Delhi (The position is based in New Delhi but the incumbent can be posted  in other offices, located across India).


(Note: The Manager- Development shall be based at New Delhi and expected to work from home until the pandemic ends. The post-holder shall work from the Smile Train India Office in New Delhi, thereafter.)






Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 2684 2162; 4165 3612




Eligible candidates interested in the position are requested to apply using the link https://recruitment.samshrm.com/Jobs/ST, by or before May 9, 2021.


Smile Train India is committed to diversity among its employees and encourages qualified candidates from all backgrounds to apply.