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Job Description

Program Manager

Water.org, New Delhi/ Chennai

1. POSITION VACANT: Program Manager, Water.org, New Delhi/ Chennai

2BACKGROUND:

Founded by Gary White and Matt Damon in 2009, Water.org, believes that water is the way to break the cycle of poverty, to protect and save lives and to make a bright future possible for all.

Water.org’s mission is to bring water and sanitation to the world and pioneers market-driven financial solutions for the purpose. 750 million people (about one in 10), globally lack access to safe water and 2.4 billion people (about one in three), do not have access to a toilet. Water.org serves these people and has already beneficially impacted more than 10 million lives and transformed thousands of communities in Africa, South Asia, and Latin America.

Water.org India works for the provision of safe drinking water and adequate sanitation facilities, to families living in rural and urban Indian communities in 13 states and one Union Territory viz. Andhra Pradesh, Karnataka, Madhya Pradesh, Maharashtra, Rajasthan, Bihar, Chhattisgarh, Odisha, West Bengal, Assam, Telangana, Tamil Nadu, Uttar Pradesh and Pondicherry. Water.org has successfully provided over 1.3 million loans for water and sanitation facilities through its partners in India.
This is an excellent opportunity for outstanding professionals to get engaged with Water.org’s microfinance initiative WaterCredit, which addresses the need for affordable financing of safe water and sanitation facilities.

For more information, please visit, http://water.org/

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the Executive Director/ Senior Program Manager, the Program Manager shall be accountable for leading and effectively managing, multiple, innovative and high-impact programs within her/his portfolio. Responsibilities shall include program design, implementation and monitoring in collaboration with assigned partners. S/he shall be a key contributor to program management, pipeline development, donor support and global learning initiatives.

Key areas of accountability and responsibility for the Program Manager are listed below.

(A) Exploration and Strategy

Develop programmatic strategy and facilitate research and development of new models for implementing programs and/ or developing new channels and partner geographies for implementation. Key tasks and responsibilities include:

(1) Participate in strategy sessions at the country level and assist with developing country work plans;
(2) Conduct partner certification/ due diligence for potential new partners, including scheduling, reviewing data and materials and visiting partners;
(3) Support the Global Learning team in improving Water.org’s ability to execute, expand, and apply its program models to new geographies.

(B) Program Design and Implementation; Manage Partner Relations

Provide support for the design and implementation of Water.org models and approaches:

(1) Review and approve Concept Notes and/ or proposals of partners. Provide technical support to partners as necessary to ensure lessons learned and best practices are incorporated into program design;
(2) Design program activities, work plans, and formal agreements (e.g. memoranda of understanding, contracts, etc.) for Advisory Services engagements;
(3) Build and maintain effective working relationships with partner program implementation teams;
(4) Assess and analyse data; Identify performance challenges to be addressed by partners in order to scale rapidly; Encourage practitioner organizations to apply WaterCredit principles; 
(5) Provide support to partners by reviewing information at each phase of the product development cycle and offering technical advice/ assistance;
(6) Mitigate risks to program implementation by addressing areas of risk with partners and assisting them in developing risk mitigation plans.

(C) Program Monitoring and Evaluation

Support the Monitoring and Evaluation (M&E) team in their efforts to ensure standard M&E practices across operations.

(1) Ensure M&E staff are alerted to address potential gaps between current and anticipated program or operational activities, identify data and research needs to build the evidence-base, inform current and future strategy, program design, promote and encourage staff engagement with M&E practices;
(2) Ensure partners submit quality reports and upload data on time in accordance with Water.org requirements. Review partner reports and data uploads and complete initial approval or rejection of loan data in the WaterPortal;
(3) Monitor partner progress toward program deliverables and budget burn rates and provide regular feedback to partners;
(4) Monitor partner reports on availability of loan capital to ensure continuality of program implementation and sustainability of WaterCredit portfolio.

(D) Program Learning

(1) Collaborate with L&D to identify training needs of partner organization, assist in designing IEC materials and facilitate training programs;
(2) Assist in supporting the Global Learning team in planning events such as Partner Exchange Visits and WaterCredit Forum.

(E) Other Tasks

Mentor new staff members and support non-programmatic visits as assigned by the management. Manage special projects from time to time as provided by management.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: 

Qualification: 
Applicants must have a Bachelor's degree in a relevant field. Applicants with a Master’s degree in a relevant field shall be preferred. Applicants with relevant certifications, trainings and coursework shall be at an advantage.

Experience:
(1) Applicants must possess a minimum of seven years of project and program management experience in the areas of priority sector lending, financial inclusion, rural banking, microfinance, financial consultancy or international economic development;
(2) Demonstrated experience in water supply and sanitation sectors is an advantage;
(3) Applicants must demonstrate proficiency in facilitation and capacity building to ensure collaboration and linkages between staff, donors, partners and stakeholders;
(4) Ability to travel up to 30-40% of the time is essential;
(5) Strong business writing skills and communication proficiency in English is required.

Skills and Competencies:
(1) Program and Portfolio Management: Skilled at managing a project lifecycle, overseeing the implementation of several related projects, analyse information and formulating appropriate action, mitigating risk, and applying lessons learned;
(2) Sectoral Knowledge: Sound and up-to-date knowledge of concepts, methodologies and techniques including demonstrated expertise in at least one specialty area within finance, WSS and/or economic development. Familiarity with capacity building and technical assistance programs in the finance and/or WSS sectors;
(3) Networking and Collaboration: Possess strong connections and familiarity with financial institutions, WSS related governmental institutions, NGOs, and other relevant stakeholders. Demonstrated ability to identify new opportunities, establish cross-sector partnerships and design programs that are creative and leverage different stakeholders' capacities;
(4) Communication: Proficient in the use of effective communication techniques, particularly across a variety of constituencies and stakeholder groups. Skilled at cross-cultural communication and collaboration. Ability to communicate fluently and effectively in English, with expertise in local language(s) in the region necessary as required. Advanced knowledge of computer applications and ability to integrate technology into office and program activities.

5. COMPENSATION OFFERED:

The gross remuneration budgeted for the position is attractive. Offers shall be commensurate with the qualifications, experience and salary history, of the selected candidate.

6. LOCATION: New Delhi/ Chennai

7. REFERENCE: PGM-WO

8. CONTACT INFORMATION:

Team SAMS
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar
New Friends Colony, New Delhi 110 025
Phones: 011-2684-2162; 011-4165-3612; 011-4101-1564 and 011-4101-1565
Email: pgm-wo@sams.co.in

9. LAST DATE FOR APPLICATIONS

Eligible candidates interested in this position are requested to urgently apply to pgm-wo@sams.co.in, along with a cover letter highlighting their motivation to apply and suitability for the position, along with an updated resume including names and contact details of at least two referees, by or before July 4, 2018.