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Job Description

Learning and Development Specialist

Water.org, Chennai

1. POSITION VACANT: Learning and Development (L&D) Specialist, Water.org, Chennai

2. ORGANIZATION BACKGROUND:

Water.org, based in Kansas City, Missouri, USA, works to ensure safe water and sanitation for all. Co-founded by Gary White and Matt Damon in 2009, Water.org has impacted more than three million lives and transformed thousands of communities in Africa, South Asia, and Latin America.

There are 750 million people- about one in ten- lack access to safe water and about one in three- 2.4 billion people, do not have access to a toilet. Water.org serves these people.

Water.org goes beyond traditional approaches to safe water and sanitation, focusing on addressing the underlying causes of this global crisis and innovating to deliver large-scale and sustainable change.

Water.org’s program in India provides safe drinking water and adequate sanitation facilities to families living in rural and urban Indian communities in 11 states and one Union Territory viz. Andhra Pradesh, Karnataka, Madhya Pradesh, Maharashtra, Rajasthan, Bihar, Chhattisgarh, Orissa, West Bengal, Assam, Tamil Nadu and Pondicherry (UT). Water.org offers both grant and Water Credit programs in India.

For more information, please visit, http://water.org/

3. JOB DESCRIPTION/ RESPONSIBILITIES:

Reporting to the Executive Director, the L&D Specialist would provide support to develop and build knowledge and skills among Water.org’s partner network in India. The L&D Specialist will play a critical role in developing WASH microfinance training material, facilitating small group learning events, and disseminating learning material to the partner network.

Key Responsibilities:

(1) Development of L&D Strategy and Processes:
(a) Assess relevant learning and development needs of Water.org partners, including requisite assessment methods and measurement systems;
(b) Collaborate with different departments and stakeholders to understand learning needs, for Water.org’s India partners;
(c) Facilitate the development of L&D strategy and manage associated project, work, and budget plans, related to behavioral and adult learning for the Water.org-India program;
(d) Design and lead the participatory learning processes and initiatives for Water.org-India partners;
(e) Ensure recommendations regarding L&D strategy and practices.

(2) Developing and Managing L&D Tools and Materials:
(a) Plan and produce a suite of learning and development templates for packaging information into different materials and formats, including technical and high-level summaries depending on purpose and partner needs;
(b) Require to work with subject matter experts and conduct independent research to develop training plans and address identifying knowledge and skills gaps;
(c) Develop and support collaborative processes for the development, utilization and sharing of learning materials; including short videos, guidebooks, brochure, pamphlets etc.
(d) Collaborate with the US-based Learning Manager on developing templates and other L&D collateral.

(3) Capacity Building and Facilitating Information-related Activities:
(a) To impart the trainings for Partner and Water.org program staff in the effective use of L&D materials;
(b) Facilitate capacity development training sessions or small-group events for partners; Coordinate with partners for Water-Sanitation training, including hold dedicated training the Trainer sessions at multiple cities;
(c) Develop and disseminate practitioner-level information for Water.org-India’s partner network which includes health and hygiene modules, IEC materials and imparting descriptions for water and sanitation;
(d) Collaborate with staff on materials for events/ conferences/ presentations;
(e) Collaborate with staff to identify and acquire external stakeholder needs. Based on the performance of partner staff, identify L&D gaps and establish specific training programs for champions, new employees, refresher courses, A/V & online content etc.

4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:

Qualification:
Applicants must have a Master’s in International Development Studies, Communications, Finance, Training or other relevant field.

Experience:
(1) Minimum five years of relevant professional experience in designing and delivering behavioural and technical training programs;
(2) Understanding of international development, with prior experience in the microfinance and/or water and sanitation sector, shall be preferred.

Skills and Competencies:
(1) Customer Focus – Build strong customer relationships and deliver customer-centric solutions;
(2) Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder;
(3) Driving Results - Consistently achieving results, even under tough circumstances;
(4) Collaborating - Build partnerships and work collaboratively with others to meet shared objectives;
(5) Self-development - Actively seeks for new ways to grow and be challenged using other formal and informal development channels;
(6) Optimizing Work Processes – Determine the most effective and efficient processes to get things done, with emphasis on continuous improvement;
(7) Managing Ambiguity – Operate effectively, even when things are not certain or the way forward is not clear;
(8) Instilling Trust - Gain the confidence and trust of others through honesty, integrity, and authenticity;
(9) Financial Stewardship - Demonstrate fiscally responsible decision making as applicable to her/his role;
(10) Mobility– Willingness to travel periodically for stakeholder meetings, conferences, Water.org locations and places of business interest, approximately 25% of time;
(11) IT Proficiency: Strong knowledge of MS Excel, Word, PowerPoint, design software and knowledge exchange platforms, with focus on platform design & management;
(12) Ability to design and coordinate work-flow processes, conduct basic research and data analysis;
(13) Strong interpersonal skills, including ability to work well with various backgrounds and cultures;
(14) Excellent communication, persuasive writing and editing skills;
(15) Ensure high ethical standards for WSS solutions;
(16) Ability to thrive in an entrepreneurial and fast-paced environment, work effectively and efficiently execute multiple tasks and balance competing priorities.

5. COMPENSATION OFFERED:

Gross compensation for the position is attractive. The offer made to the selected candidate shall be commensurate with qualifications, experience and salary history.

6. LOCATION: Chennai

7. REFERENCE: LDS-WO

8. CONTACT INFORMATION:

Senior Consultant
Strategic Alliance Management Services P Ltd.
1/1B, Choudhary Hetram House, Bharat Nagar 
New Friends Colony, New Delhi 110 025
Phone Nos.: 011- 2684 2162; 4165 3612 
Email: lds-wo@sams.co.in

9. APPLICATION PROCESS:

Eligible candidates interested in this position are requested to apply to lds-wo@sams.co.in  with a cover letter, discussing their interest in and suitability for the position, along with an updated resume, giving details of three references, current cost to organization and expected compensation, by or before July 14, 2017. For further details, please visit www.sams.co.in.